Terms of service
These terms govern use of L/UX™ HQ Control Tower (the "Service"), operated by Five Point Four Technologies, Inc. ("5point4", "we", "us"). The Service is provided to law firms (each a "Customer") for use by the people they authorize ("Users"). If your firm has signed a separate agreement with 5point4, that agreement controls where it differs from these terms.
luxhq.app. It is the same service, operated by the same company; any agreement that
refers to "Case Control Tower" refers to this Service.1. Accounts and access
- Only people invited or added by a Customer may use the Service. Sign-in is with the Google account the Customer approved.
- You are responsible for activity under your account. Keep your Google account secure and tell your firm administrator promptly if you suspect unauthorized access.
- The Customer controls who has access, each User's title and role, and when access ends.
2. Acceptable use
You agree not to:
- access matters or data you are not authorized to see, or try to get around access controls;
- interfere with the Service's security, performance or availability, or probe it for vulnerabilities without our written permission;
- upload malicious code, or use the Service to violate law or anyone's rights;
- resell or provide the Service to anyone outside the Customer's firm.
3. Customer data
- Matter information entered into the Service ("Customer Data") belongs to the Customer. 5point4 receives only the rights needed to host, process and display it to provide the Service.
- We keep Customer Data confidential, use it only to provide the Service, and handle it as described in our privacy policy.
- The Customer is responsible for the accuracy of Customer Data and for having the right to enter it.
- We do not use Customer Data to train AI models, and our AI provider is contractually prohibited from doing so with information sent through the Service.
4. Google services
The Service uses Google Sign-In and, if enabled, Google Calendar. Your use of Google services is also governed by Google's terms. You can revoke the Service's access to your Google account at any time at myaccount.google.com/permissions.
5. Not legal advice; your professional judgment
The Service is a tool for organizing matters, dates, assignments and updates. It does not provide legal advice and does not replace a firm's own docketing, calendaring or conflicts procedures. Users remain responsible for verifying deadlines and for their professional obligations. Calendar entries, the daily email and reminders are a convenience and may be delayed, incomplete or fail to arrive; do not rely on them as the only record of a deadline.
6. Availability and changes
We work to keep the Service available and secure, but it may be interrupted for maintenance, provider outages or events outside our control. We may improve or change features. We will give Customers reasonable notice of changes that materially reduce functionality.
7. Suspension and termination
A Customer may end a User's access at any time. We may suspend access that threatens the security or integrity of the Service or violates these terms, and will notify the Customer. When a Customer's subscription ends, Customer Data is returned or deleted as the Customer's agreement provides.
8. Intellectual property
5point4 owns the Service, its software, documentation and marks, including L/UX™ HQ and L/UX™ HQ Control Tower. These terms do not transfer any ownership. Feedback you give us may be used to improve the Service without obligation to you.
9. Fees
Fees, billing periods and renewal terms are set out in the Customer's order form or subscription agreement. Unless that agreement says otherwise, fees are payable in advance and are non-refundable for a period already begun.
10. Disclaimers
Except as stated in a Customer's agreement, the Service is provided "as is" and "as available", without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose and non-infringement.
11. Limitation of liability
To the extent permitted by law, 5point4 will not be liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue or data, arising from use of the Service. Our total liability for any claim relating to the Service is limited to the amounts the Customer paid for the Service in the twelve months before the claim, unless the Customer's agreement says otherwise.
12. Governing law
These terms are governed by the laws of the State of Texas, without regard to conflict-of-laws rules. Disputes will be resolved exclusively in the state or federal courts located in Austin, Texas, and each party consents to the personal jurisdiction of those courts.
13. Changes to these terms
We may update these terms by posting a new version on this page. Material changes take effect 30 days after posting, unless a Customer's agreement provides otherwise.
14. Contact
Five Point Four Technologies, Inc.
Austin, Texas
Email: connect@5point4.com